Refund Policy

Effective Date: 23 March, 2025
Contact Email: support@sociallyrise.com
Address: Punjab, India

At Viral Media by SociallyRise, we strive to provide high-quality digital services to our customers. Due to the nature of our services, we have a strict no-refund policy in place.

1. No Refunds on Digital Services

Since our services involve digital marketing, content creation, and social media growth strategies, we do not offer refunds once a service has been initiated or delivered.

2. Exceptions (Only Considered Under Special Circumstances)

Refunds may only be considered under the following conditions:

• If we are unable to deliver the agreed service within the promised timeframe.

• If the service provided is significantly different from what was outlined in our agreement.

All refund requests must be submitted in writing to support@sociallyrise.com within 48 hours of the service completion. Approval is at our sole discretion.

3. Non-Eligibility for Refunds

Refunds will NOT be granted under the following circumstances:

• Change of Mind – Once the order is confirmed, cancellation is not allowed.

• Failure to Provide Required Information – If the client fails to provide necessary details for service completion.

• Lack of Engagement – If a client does not respond to communications but the service has been initiated.

• Dissatisfaction Due to Unrealistic Expectations – Our strategies are designed for long-term success, and results may vary based on multiple factors.

4. Chargeback & Dispute Policy

Any attempt to issue a chargeback or payment dispute after the service has been rendered will be considered fraudulent. We reserve the right to take necessary actions, including legal action, against any false claims.

By using Viral Media by SociallyRise, you agree to this refund policy. If you have any questions, please reach out to support@sociallyrise.com.